WARRANTY

Subject to the terms and conditions set forth in the following “Limited Warranty” link, BONOSS provides 10 YEARS Limited Warranty on wheel spacers and alloy steel wheel bolts to the original retail purchaser, A one-year Limited Warranty on other all new products, Click here for Limited Warranty terms and conditions.

Disclaimers and Limitations:
BONOSS is not liable for any damages or injury that may have occurred by using the products that we sell. BONOSS will not pay for consequential, incidental and contingent damages or losses incurred of any kind, including costs incurred directly or indirectly in relation to products sold by BONOSS such as labor or product coverage. BONOSS will replace the defective product that was originally purchased from BONOSS, only after the Customer Service Department has verified that the product is faulty and we have confirmed that the product is within its warranty period. Products that may have been damaged or lost as a result of a faulty product will not be replaced by BONOSS under any circumstances. This includes but is also not limited to duties, taxes, and brokerage fees for foreign shipments. BONOSS will only ship replacement products to the address on the original order.
Items ordered with clearance pricing or limited quantity sale transactions do not qualify for warranty replacement. These items are sold as-is with no expressed or implied warranty unless noted otherwise.

Binding Arbitration Agreement:
All claims and disputes between BONOSS and the purchaser and/or user of its products resulting from or arising out of the design, manufacture, warranty, or repair of a product, shall be resolved by binding arbitration
Any award of the arbitrator(s) may be entered as a judgment in any court having jurisdiction. The AAA or other agreed upon tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. The parties agree to arbitrate solely on an individual basis, and that this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. In the event the arbitral tribunal or a court having jurisdiction finds any portion of this agreement unenforceable, that portion shall not be effective and the remainder to the agreement shall remain in effect. The parties to this arbitration agreement understand that they may have had a right or opportunity to litigate claims or disputes through a court and to have a judge or jury decide their case, but they choose to have any disputes decided through arbitration.

LIMITED WARRANTY:
What is covered under the Warranty? BONOSS warrants to you, the original purchaser, that its new products will be free from defects in workmanship and materials when used for their intended purposes.
This limited warranty shall extend for a period of one (1) year from the date of purchase on the receipt for all products other than wheel spacers and alloy steel wheel bolts. For wheel spacers and alloy steel wheel bolts the limited warranty will extend for a period of ten(10) years from the date of purchase as shown on the receipt.
Any part of a BONOSS product that is covered by this warranty and that is found in the reasonable judgment of BONOSS to be defective in materials or workmanship will be repaired or replaced at BONOSS’s option. For example, BONOSS will not replace a complete kit if a single component is found to be defective. All repairs (except for those listed under What is Not Covered by the Warranty) will be made by BONOSS or an authorized BONOSS dealer at no charge during the warranty period. BONOSS reserves the right to change or improve the design of any BONOSS product without assuming any obligation to modify any BONOSS product previously manufactured. What is Not covered by the Warranty?

This warranty does not cover the following:
• Any BONOSS product that has been subject to misuse, neglect, accident; or that has been improperly installed, operated, or maintained.
• Any BONOSS product that has been used for racing or in preparation for racing; has been altered or modified so as to adversely affect its operation, performance, or durability; or that has been altered or modified to change its intended use.
• Repairs made necessary by normal wear and tear, or by the use of parts, accessories, lubricants, or fuels, which in the reasonable judgment of BONOSS, are either incompatible with the BONOSS product or adversely affect its operation, performance, or durability.
• Cost incurred by the purchaser, such as transportation of the product to and from the servicing dealer or BONOSS; charges for towing, storage, premium (air or overnight) freight charges; rental costs of any type; or logistics, labor charges, economic losses, etc.
• Incidental or consequential expenses including loss of use of the product or the vehicle on which it was installed, loss of income, or inconvenience.
Before filing a warranty claim, you must ensure that the problem is not caused by any of the above listed limitations or exclusions. If an inspection is performed and the product is working properly, you will be responsible for the associated shipping expense.

How do I make a Warranty Claim?
If you purchased the product from an authorized BONOSS dealer, a warranty claim relating to that product must be made through the dealer from whom you purchased the product. If you purchased the product directly from BONOSS, either online or at its walk-in sales office, the claim must be made through BONOSS. Regardless of whether the product is purchased through a dealer or directly from BONOSS you must first obtain a Return Goods Authorization (RGA) form and number by contacting BONOSS by email or telephone. If the claim falls within the applicable warranty period, BONOSS will issue an RGA form and number for you to use to return the product to the dealer, if purchased from the dealer, or BONOSS, if purchased directly from BONOSS. The purchaser is responsible for the cost of returning the product to BONOSS or the applicable, including shipping costs and costs incurred for removing or installing the product from or on the vehicle. Any product returned based on a warranty claim must include (1) the product, (2) a fully completed RGA form with the RGA number issued by BONOSS clearly visible on the package containing the returned product, and (3) a sales receipt verifying the date of purchase. Once the product and claim are received by BONOSS or its authorized dealer, BONOSS or its dealer will promptly evaluate the product, verify the date of purchase, and investigate the claim. If the product is determined to be defective in materials or workmanship and covered under the Limited Warranty, you will be notified and the repaired product, or a replacement, will be shipped to you within a reasonable amount of time. If the claim is denied, you will be provided with an explanation of the reasons for the denial. If you dispute the warranty decision, please contact BONOSS Customer Service , who will attempt to resolve the dispute amicably.

Limitation and disclaimer of implied warranties of merchantability and fitness to the extent permitted by applicable laws:
1. BONOSS does not make any implied warranty of merchantability as to any product or part, whether or not that product or part is covered by any express warranty contained herein;
2. BONOSS does not make any implied warranty of fitness for a particular purpose, and there are no warranties that extend beyond the description on the face hereof;
3. in those jurisdictions where implied warranties may not be disclaimed, any implied warranty is limited in duration to the duration of the express warranties described in this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you;
4. the terms, limitations and disclaimers contained in this limited warranty, as well as those documents prepared in conjunction with the sale of the BONOSS products, may not be modified, altered, or waived by any action, inaction or representations, whether oral or in writing, except upon the expressed, written authority of a management level employee of BONOSS.

No liability for incidental or consequential damages
the repair and replacement remedies described in this warranty statement are your sole and exclusive remedy. In no event shall BONOSS be liable for any incidental, special, or consequential damages, including loss of profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Invoice Arbitration Clause:
By acceptance of the products included on this invoice, you agree that all claims and disputes between BONOSS and the purchaser and/or user of its products resulting from or arising out of the design, manufacture, warranty, or repair of a product, shall be resolved by binding arbitration
Any award of the arbitrator(s) may be entered as a judgment in any court having jurisdiction. The AAA or other agreed upon tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. The parties agree to arbitrate solely on an individual basis, and that this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. In the event the arbitral tribunal or a court having jurisdiction finds any portion of this agreement unenforceable, that portion shall not be effective and the remainder to the agreement shall remain in effect. The parties to this arbitration agreement understand that they may have had a right or opportunity to litigate claims or disputes through a court and to have a judge or jury decide their case, but they choose to have any disputes decided through arbitration.